1 Introduction
Welcome to Prostalix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner when you visit our website at https://www.prostalix-tz.com/.
Last updated: July 2026 | Effective for https://www.prostalix-tz.com/
Welcome to Prostalix ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner when you visit our website at https://www.prostalix-tz.com/.
We collect information you provide directly to us when placing an order or making inquiries, including your full name, phone number, delivery address, and order history.
Your personal details are used strictly to process product orders, verify deliverability in Kenya and Tanzania, arrange Cash on Delivery (COD) dispatch, and respond to customer support requests.
By submitting your phone number on our website forms, you consent to receive confirmation calls or SMS messages from our logistics team to confirm your order details prior to dispatch.
We use cookies and basic web analytics tools to improve website browsing performance, analyze traffic trends, and remember your order form preferences across visits.
We do not sell, rent, or trade your personal data. We only share necessary contact details (name, phone number, and address) with trusted local delivery couriers for product fulfillment.
We implement industry-standard encryption protocols and secure server architectures to protect your personal information against unauthorized access, alteration, or disclosure.
All transactions for Prostalix are settled via Cash on Delivery (COD). We do not request, process, or store sensitive credit card or banking credentials on our web servers.
Customer order data is retained only as long as necessary to fulfill accounting, tax, delivery, and customer service obligations, after which it is securely deleted or anonymized.
Our website and products are intended exclusively for adult men aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.
Our website may contain links to external sites or services. We are not responsible for the privacy practices, content, or policies of third-party external platforms.
You will only be contacted regarding orders you initiated. If we send optional promotional updates, you have the right to opt-out at any time by following the unsubscribe instructions provided.
You have the right to request access to the personal data we hold about you, request corrections to incorrect information, or request full deletion of your record from our system.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy or your data, please reach out via our website contact form at https://www.prostalix-tz.com/contact.